As the owner of a small business, you find yourself juggling with many responsibilities every day. Without the right tools, it can get overwhelming. Not a day goes by that I wish someone founds a super apps for businesses. Over the years, I have zeroed down on a bunch of tools that can help small business owners (especially the ones who have an online business) stay on top of their work. I have tried to keep this list small and smart, with several tools existing and new ones entering every year. This list is meant to help you get on with the job of managing your day-to-day job of growing your business rather than wasting time and avoid silly mistakes on finding the right tools to manage the laundry list. So let’s get on with it.
Here are the Best Online tools to run your Small Business in 2024
1. Sender — Email and SMS Marketing Software
Sender is an email and SMS marketing platform ideal for small businesses and startups.
The software’s key features include email automation and advanced segmentation. With these, you can easily create and schedule personalized email campaigns that reach the right audience at the right time.
Sender also has a drag-and-drop email builder with responsive templates. This way, you can create professional emails that look great on any screen without any coding.
Understanding what’s working and what’s not is the key to improving your email campaigns. With Sender’s detailed analytics and reports, you can monitor your campaign’s performance and adjust accordingly.
In addition to emails, Sender lets you reach customers through text message campaigns. You can run both email and SMS campaigns without switching between apps. As a result, customers get an omnichannel experience that boosts engagement and, ultimately, sales.
You can access all the main email features with Sender’s Free Forever plan. For more advanced features like SMS campaigns, you can purchase its paid plans starting at $15 per month.
2. SendX – email marketing tool
SendX is an email marketing tool that guarantees high deliverability rates without compromising on the volume of emails sent. It offers a wide range of features to make email marketing easy for businesses of all sizes.
The platform’s most important features include a user-friendly interface, customizable templates, and advanced segmentation options. Businesses can easily create, schedule, and send professional email campaigns using SendX’s drag-and-drop editor, and target their audience based on factors like behavior and engagement. Additionally, SendX offers automation tools like drip campaigns, autoresponders, and behavioral triggers that help businesses engage with their subscribers and boost conversions.
SendX also provides lead capture forms, landing pages, and integrations with other marketing tools and CRMs. While these features may not be as critical as the platform’s email marketing capabilities, they still offer additional value for businesses looking to expand their marketing efforts beyond just email campaigns. Overall, SendX is an excellent choice for businesses that want to streamline their email marketing efforts while ensuring high deliverability rates.
3. factoHR – HCM Solution
FactoHR is a cloud-based human capital management software designed to streamline various HR processes for businesses. Please note that there may have been changes or developments since then.
FactoHR typically offers features such as employee data management, attendance tracking, leave management, payroll processing, performance management, and more. The goal of such HR software is to automate and simplify HR tasks, leading to increased efficiency and accuracy in managing human resources.
5. Recruiterflow – CRM, applicant tracking and recruiting platform
Recruiterflow is a CRM, applicant tracking and recruiting platform for ambitious recruiting and executive search firms. Recruiterflow’s recruiting automation, ease of use, and simplicity are what set it apart from other ATS and recruiting CRM products.
Recruiterflow software has drag-and-drop workflows, SMS and email messaging, API integrations, and ATS functionality. With its G Suite and office365 integration, you can two-way sync emails to clients and candidates. It provides a range of advanced functionalities such as candidate portals, company blocking, email tracking, job board posting, built-in report analytics, and more. Recruiterflow allows you to manage and maintain your applicant and client pipelines, post jobs on multiple job boards and track candidates, create custom, well-crafted email sequences, deliver a high-quality candidate experience without any extra effort, and get an in-depth view of your team’s performance and recruiting.
With real-time statistics, you can review your recruiting strategy and performance immediately using Recruiterflow. You can also build your own custom apps using open APIs on the platform. Recruiterflow is easy to use, and straightforward and requires no training. All you need to do is sign in with your work email address, and you’re good to go. You can test out their product for free for seven days.
6. CookieYes – Cookie Consent Management
7. Aritic PinPoint – Marketing Automation Software
Aritic PinPoint is a full-stack marketing automation software platform for marketing operations teams at small and medium businesses. It helps you to build relationships with leads, automate marketing campaigns and convert leads to paying customers easily.
It has features such as landing page builder, SEO tracking, keywords tracking, lead scoring, lead tracking, lead nurturing, email campaign management, email campaign automation, push notification campaigns, marketing campaign builder, a/b testing, website tracking features with marketing assets management.
Aritic PinPoint integrates with CMS, like WordPress, Drupal, has bi-directional native CRM integration with Salesforce, SugarCRM, Dynamic CRM, Zoho CRM and social media platform integration with Facebook, Twitter, LinkedIn, Google Plus, Foursquare, Instagram.
8. ProofHub – Team Collaboration And Project Management
ProofHub is an award-winning team collaboration and project management tool that is designed specifically to simplify complex project management through a list of advanced features in a centralized location. Be it task management, time management, intra-team communication or file management, ProofHub covers all aspects of project management. Simple, fixed pricing plans make it affordable for startups and small businesses while its scalability ensures that it grows as your team expands. Minimal learning curve makes ProofHub easy to understand for new team members and all project stakeholders are brought together on a single platform for enhanced collaboration. In other words, ProofHub is an all-in-one SaaS solution for all your project management and team collaboration needs.
9. Jotform Sign – E-signatures Meet Automation
Businesses always need contracts. Using Jotform Sign, you can create secure online documents and share them with people easily with a link so they can electronically sign them. Automate this process by integrating with your favorite apps and receiving notifications whenever your contracts get signed. Choose from 600+ ready-made templates and style your document to fit your business branding. Use approval flows to hand off documents to your colleagues and upload your data to your cloud storage account. Analyze and visualize your data with Jotform Tables and create reports to uncover new business insights.
10. NuovoTeam – Push-to-Talk
NuovoTeam is a reliable Push-to-Talk, business messaging and collaboration software designed to keep your remote and on-field teams connected. It is a two-way walkie-talkie app that offers instant connectivity and team collaboration features to drive a mobile-first business strategy. Your field service teams can leverage instant messaging, document sharing, location tracking, group calls and much more over cellular or Wi-Fi networks. In essence, NuovoTeam acts as an all-in-one tool to track productivity, engage your on-field employees and offer seamless connectivity on the go
11. Fellow.app – Meeting Note App
Fellow.app is a meeting note app tool that can help you run more efficient meetings and one-on-ones. The software also allows you to create a meeting agenda and track all your talking points to ensure meetings stay on track. You can also use Fellow to run asynchronous meetings, track OKRs, or even give and receive feedback. Use note-taking software to build great meeting habits through collaborative agendas, real-time notetaking, and time-saving templates.
12. Acquire – Customer Communication
Acquire is a customer communication platform for delivering seamlessly integrated support. Users are able to communicate with support agents in real-time via text, video or voice thanks to the Live Chat feature. The sophisticated Chatbot functionality saves time and resources by automatically answering the most common customer questions without the need of support agents. This frees them up to focus on other more complicated queries. Chatbots can even work as a lead qualification tool, too. Meanwhile, Acquire’s Cobrowse delivers a simple on the go solution. All customers have to do is share their browsing screen with a support agent in real-time to get guidance on complex issues like product navigation, payment failures, and checkout difficulties. To sum up, Acquire is a one-stop-shop solution for all your customer support needs.
13. Quaderno – Automatic tax compliance
Quaderno is a tax management software for businesses who want to scale without memorizing all the tax policies at home or abroad. From tax calculation and tax receipts to threshold alerts and comprehensive tax reports, Quaderno automates the tax compliance process for US sales tax, VAT, and GST around the world. Quaderno will track your sales around the world and alert you when your business might be liable for taxes so that you can register on time. The app also applies the correct tax amount to each sale, and sends automatic invoices every time you get paid. Thanks to instant, easy-to-read tax reports, you can file returns in minutes. Ultimately, the app keeps your business tax compliant and saves you hours of manual accounting, so that you can get back to doing what you love.
14. Brinso
Brinso brand name idea evaluation tool is one of the most important tools for those who search for a brand name for their startup. Those who have a brand name idea can evaluate how good or bad their brand name idea is according to human psychology. Once you enter the chosen brand name the Brinso evaluation tool will generate a complete report on your brand name. In this report the tool will evaluate your brand name idea based on the universal brand name qualities and also how psychologically the brand name connects with the human brain.
14. TeamWave
TeamWave is a powerful, straightforward, easy to use, and super affordable Work Management Software. You can manage your sales, projects, teams, clients and marketing – everything in one single place. With TeamWave you can streamline workflows, get things done faster and scale your business with confidence.
TeamWave is very intuitive – you’ll need only 5-minutes to learn the ropes. And the best part is all your business needs – CRM, Project Management and HR are integrated into one platform.
And all this is available at a flat price of US $39/month for UNLIMITED USERS. Yes!! TeamWave does not charge a per-user fee.
15. Scribe — AI-powered process documentation
Scribe is an extension and desktop app that writes your process documentation for you.
If you’ve ever had to manually write out instructions or copy/paste screenshots, Scribe saves you hours of documentation time, so you can focus on doing the work you love.
The versatile tool empowers individual users and teams to build SOPs, help center guides and training manuals in seconds.
Scribe follows along as you work to capture your screen and create step-by-step guides, complete with text and annotated screenshots. With the power of AI, you can insert each guide into long-form process documentation for teammates and clients alike.
Scribes are easy to edit, share and export as a PDF, HTML or Markdown. The software also offers several integrations, such as Confluence, Notion and Sharepoint. You can also embed Scribes in any of your favorite tools, so your team can find answers exactly when they need them.
16. Chisel
Chisel is a free Agile product management Software. If you are looking for an ideal product management tool you can go for the chisel. Its features like Roadmap, Team radar, and product feedback can really help your business grow. Also, Chisel can be easily integrated with various platforms so that you don’t have to manually set up everything. So if you want to boost your team’s productivity Chisel is the way to go.
19. Freshdesk: Omnichannel Helpdesk software
Freshdesk is a cloud-based customer support software from Freshworks Inc. It streamlines customer conversations across multiple channels and enables cross-team collaboration to help organizations of all sizes deliver exceptional support. With a focus on productivity and scalability, Freshdesk has a powerful suite of features including advanced ticketing workflows, AI-enhanced automation, a comprehensive self-service solution, intuitive reporting, field service management capabilities and an extensive marketplace for third-party apps. With a presence in more than 140 countries, Freshdesk is used today by over 150,000 companies across industries including Honda, Pearson, UNICEF, Cisco, Azimo and the University of Pennsylvania.
20. Skype – VOIP
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21. Wild Apricot – Member Management
If your business entails managing memberships, then Wild Apricot provides you with all the tools to do that in one place. You can manage all your members, take online payments, create events and take registrations and do much more easily with this tool.
Read More: Buying or Selling a Small Business
22. Mockplus iDoc – Design Collaboration Tool
Mockplus iDoc is a popular all-in-one online design collaboration tool that allows designers, developers and product managers to import, prototype, test, share and handoff web/app designers with automatic specs, assets, code snippets. Product team can easily import designs from Sketch/PS/XD, create UI flows and interactive prototypes, check and download design assets/specs/code snippets, upload and preview files from Axure/JustinMind/Mockplus/
24. Authorize.net – Payment Gateway
27. AeroLeads – B2B Data
AeroLeads is a tool used to find Emails, Phone Numbers and B2B Data. Install the chrome plugin and search for the people on LinkedIn, CrunchBase, AngelList and many more. This lead generation software will find their business emails, phone numbers, job title, and location too.
You can also able to verify email which will support you to reduce the bounce rate as you can able to verify one’s email before sending an email campaign. Select the best plan by visiting the AeroLeads website.
28. Grove HR – HR and culture management
Grove HR is the best free HR platform for startups who want to develop and build meaningful relationships with employees from the young days of business. With the New Normal rolling in & the emergence of young talents whose needs for inspiration are more than their paychecks, Grove HR helps bring Human Resources to the future with a tool that can reduce time wasted on manual HR tasks, accessible on the go, and provide a digital space for employees to engage and connect authentically, even in the remote work setting.
Grove HR offers free all Core HR features for companies with less than 50 employees, including Recruitment, Onboarding, Time Tracking, Employee Profiling, Payroll, Employee Mobile App, and more. So, you don’t have to worry too much about the budget needed to spend on keeping your small team efficient.
No monthly subscription, listing or joining fees. The only fee is charged on bookings made. No bookings, no fees, no risk, which we think is fair.
32. Workhoppers – Freelancers
When things get very busy around the office and I need an extra hand, Workhoppers is a cost-effective and fast solution to find local quality professionals for freelance, contract, gig or part-time help. The fact that I get matched with the right professionals and can proactively search profiles makes hiring super easy and flexible.
36. Nextiva – Team Communication
Nextiva is another great team communication tool. Growing businesses are using Nextiva’s Small Business Phone System for instant voice calls, video conferencing, and quick messaging to leverage the team collaboration. It is a simple and powerful software to discuss complex concepts with your team within a few minutes without paying extra fee.
37. Asana – Tasks
38. Evernote – Archives
39. Alfred – Productivity App for Macs
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42. Skitch – Annotated Screenshots
43. Unsplash – CCO Images
44. Floship – E-Commerce Order Fulfillment
Running an E-commerce store gets much easier with all above mentioned tools. Now all that is left to do is to figure out how you’re going to get your products to your customers.
Floship is a Hong Kong-based order fulfillment provider specialized in helping small to medium-sized businesses with warehousing, inventory management, order picking and worldwide shipping. Having your fulfillment provider close to your Chinese manufacturer or supplier has many benefits, a short lead time being one of them. We would recommend contacting them and help you create a solid shipping plan.
45. Standuply – The Virtual Agile Assistant
Standuply is a powerful and user-friendly online tool designed to help small business owners streamline their communication and collaboration processes. As the name suggests, Standuply is primarily used for conducting virtual stand-up meetings, which are brief and frequent meetings where team members share updates and discuss progress. With Standuply, small business owners can automate these meetings, eliminating the need for manual scheduling and follow-up. The tool integrates with a variety of collaboration platforms, including Slack, and offers a wide range of customization options, so business owners can tailor their virtual stand-up meetings to their specific needs. Additionally, Standuply provides valuable analytics and insights into team performance, enabling small business owners to make data-driven decisions to improve their processes and drive success. Overall, Standuply is an essential tool for small business owners looking to boost their collaboration and communication efforts.
All these tools help me stay productive, you can also see more expert productivity tips on this post. And if you’re an aspiring entrepreneur and looking for free tools to start your business then this article will definitely help you to enhance your knowledge and stay productive.
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